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IWA 2 (International Workshop Agreement 2) memberikan panduan untuk Sistem Manajemen Mutu dalam Organisasi Pendidikan.
Organisasi pendidikan harus menentukan dan mengelola proses untuk terciptanya Sistem Manajemen Mutu Pendidikan.
- organisasi pendidikan adalah organisasi yang menyediakan pelayanan pendidikan
- penyelenggara pendidikan orang yang memberikan pendidikan kepada peserta didik
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Daftar Isi
1 Scope
2 Normative references
3 Terms and definitions
4 Quality management system in the educational organization
4.1 General guidance
4.2 Documentation
5 Management responsibility in the educational organization
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.5 Responsibility, authority and communication
5.6 Management review
6 Resource management in the educational organization
6.1 Provision of resources
6.2 Human resources
6.3 Infrastructure
6.4 Work environment
7 Realization of the educational service
7.1 Planning the realization
7.2 Learner-related processes
7.3 Design and development in the educational organization
7.4 Purchasing
7.5 Provision of the educational service
7.6 Control of monitoring and measuring devices
8 Measurement, analysis and improvement in the educational organization
8.1 General guidance
8.2 Monitoring and measurement
8.3 Control of nonconforming products
8.4 Analysis of data
8.5 Improvement
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| International Workshop Agreement - IWA 2 |
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| International Workshop Agreement - IWA 2 |
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| International Workshop Agreement - IWA 2 |
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| International Workshop Agreement - IWA 2 ---------------------------------------------- www.sistemmanajemen.com |
